
State Farm® Insurance Agent Michelle Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victoria Mendez
August 15, 2025
"The team at this office so friendly and very helpful! Aliyah was so helpful. Highly recommend them for all of your insurance needs!"
"Victoria- Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Aliyah and the entire team at Michelle Cole State Farm in Santa Fe, NM provided friendly and helpful service. We’re dedicated to offering comprehensive insurance solutions, including auto insurance, home insurance, life insurance, and more, tailored to meet your unique needs. Your recommendation means a lot to us, and we look forward to continuing to support you with trusted and personalized insurance and financial services. Thanks again for choosing us for all your insurance needs!- Michelle, Agent"
arlene romero
August 8, 2025
"Jose! You have always been helpful and prompt. I really appreciate you for always helping out. You are one awesome Hombre. Thanks again for all your help. Love you"
"Arlene- Thank you so much for your kind words! Jose truly appreciates your feedback and is committed to providing helpful and prompt service every time. At Michelle Cole State Farm in Santa Fe, NM, we’re proud to offer a full range of financial services and insurance solutions, including auto insurance, home insurance, life insurance, renters insurance, and retirement planning. Your trust means everything to us, and we look forward to continuing to support your insurance and financial needs with personalized, reliable service. Thanks again for being such an awesome client!- Michelle, Agent"
Ricky lee
August 7, 2025
"My experience has been a good experience over the last several years! Unlike other agencies they answer the phone! They're always professional. And take the time to help you get whatever it is that you need done. Four stars....!"
"Thank you so much for sticking with us over the years! I really appreciate your kind words and am so glad our team has been there to answer the phone, help out, and get things taken care of. We always aim to make things easy and professional for our customers. If there's ever anything I can do to turn that four stars into five, just let me know—I'm always here to help! – Michelle"
Hiker Girl
August 6, 2025
"Michelle Cole is the most amazing agent you could ever ask for, hands down. We used her office for home, car and a variety of other products. She is honest, actually returns her calls, helped us navigate a home claim and she was absolutely wonderful. Ethical, kind, honest and on the ball. Do not ever hesitate to use Michelle for any insurance needs or questions. I'd give her 100 stars if I could. Michelle thanks so much for all your help and support during a difficult time! TS"
"Thank you so much, TS. Your words truly touched me! It means everything to know you felt supported and well taken care of, especially during a difficult time. I’m so grateful for the trust you placed in me and my team with your home, auto, and everything in between. Your kindness, loyalty, and 100-star rating made my day—thank you from the bottom of my heart! – Michelle"
Ron Martinez
August 1, 2025
"Bertha has been my insurance lady for a bunch of years now. Four vehicles and home insurance. When an uninsured motorist hit me a few years ago, Bertha helped make things right for me. Ive recommended her n State Farm to friends and family. Great work, great insurance."
"Thank you so much for your continued trust and loyalty! We’re so grateful to have Bertha on our team—she truly goes above and beyond for our customers, and we’re glad she was there for you when you needed it most. We appreciate you trusting us with your vehicles, home, and referrals to friends and family—it means a lot. We’re always here when you need us! – Michelle Cole"
Patrick Moore
July 31, 2025
"Excellent and quick service. Very helpful and dealing with With with my mortgage company.!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!- Michelle, Agent"
Denisse Chacon
July 21, 2025
"I walked into State Farm with my mom, seeking the right insurance for my new car. The moment we arrived, the friendly receptionist greeted us warmly, setting a positive tone. I had previously spoken to Aliya, who made me feel at ease about our visit, and that comfort carried over the next day. Jose worked diligently with us to secure a great full coverage policy and life insurance. Throughout the process, Jose's support and guidance were invaluable, leaving both my mom and me feeling satisfied and empowered. Even with our busy schedules, we were filled with gratitude for the kindness and assistance from Aliya and Jose. Thank you for making this experience exceptional!"
"Denisse, thank you so much for taking the time to share your experience! I'm so happy to hear that Aliya and Jose made you and your mom feel comfortable, supported, and empowered throughout the process. We know how important it is to feel confident when making big decisions like auto and life insurance, and I’m thrilled they helped make it a smooth and positive experience for you. We truly appreciate your trust and are always here for you! – Michelle Cole"
Eric Garcia
July 10, 2025
"Always a pleasure to talk to you all the promptness is the best . And great attitudes .muncho gracias Eric Garcia"
"Eric- We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Michelle, Agent"
Jennifer Shah
July 8, 2025
"Easy to work with. Responsive and efficient!"
"Jennifer- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.- Michelle, Agent"
Derek Anderson
July 8, 2025
"State Farm, Bertha / Michelle were incredibly professional and pleasant to work with. They managed to provide a quote that was acceptable to my mortgage company and me. Thank you for all of your efforts to provide a great solution."
"Derek- Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!- Michelle, Agent"
Sarah Chavez
July 8, 2025
"Outstanding customer service!"
"Sarah- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Michelle, Agent"
Erick Finley
July 2, 2025
"As we all know as Americans we are required by federal law to have insurance on our automobiles and or homes. So that means at one time or another we have to endure the arduous task of having to shop for insurance which can be a nightmare of frustrations. In my undertaking of recently having to once again shop for new insurance, I came across Jose Monge with State Farm insurance here in Santa Fe. Not only was he able to save us money, he was also professional and made the process easy. I definitely recommend giving him a call if you ever have to endure shopping for insurance again. P.S bundling does save you money!"
"Erick-Thank you so much for your kind words and for sharing your experience with Jose Monge! We understand how challenging shopping for insurance can be, and we're delighted that Jose was able to make the process easier and save you money. Your recommendation means a lot to us, and we’re glad bundling worked out well for you! If you ever need assistance in the future, please don’t hesitate to reach out. And please feel free to send any referrals our way—we’d love to help your friends and family too! -Michelle, Agent"
Juanita Carter
June 25, 2025
"Thank you for all the help."
"Juanita- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!- Michelle, Agent"
Suzanne Smart
June 25, 2025
"Everyone was so helpful!"
"Suzanne- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!- Michelle, Agent"
la choza
June 20, 2025
"Each time I call the office, I look forward to José helping me. He is always courteous, helpful, and knowledgeable. I appreciate that when he says he will do something, he does. And he always ends a request with the offer for me to ask any clarify questions at any point in time. The office of Michelle Cole-State Farm is lucky to have José and so are we. Keep up the excellent work!"
"La Choza- Thank you so much for your wonderful review! I truly appreciate you taking the time to share your experience. I’m thrilled to hear that José has consistently provided you with courteous and knowledgeable service. He is an invaluable member of our team, and I will be sure to pass along your kind words to him. Your trust in us means a lot, and we’re always here to assist you with any of your insurance needs. If you have any questions or need further assistance, please don’t hesitate to reach out.- Michelle, Agent"
Melissa Harper
June 20, 2025
"Berta was knowledgeable, responsive, and very kind while helping me with my insurance needs. Highly recommended!"
"Melissa- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!- Michelle, Agent"
Juan Ramirez
June 19, 2025
"She is such a really good, reliable person. Always on top of everything I need and most of all a very experienced agent."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and assist you with your insurance and financial service needs! - Michelle, Agent"
Chris Letsinger
June 5, 2025
"Jose at Michelle Cole's office was incredibly helpful setting up my insurance as a new resident of Santa Fe. I cannot say enough about the care and responsiveness this office shows. Highly recommend!"
"Chris- Thank you for taking the time to share your positive experience at my State Farm Agency. I’m thrilled to hear that Jose was incredibly helpful in setting up your insurance as a new resident of Santa Fe. We pride ourselves on providing exceptional customer service and support for insurance needs, and your recommendation truly means a lot to us. If you or anyone you know is looking for reliable insurance assistance or personalized service in Santa Fe, please don’t hesitate to reach out. Welcome to our wonderful community, and we look forward to helping you in the future!- Michelle, Agent"
Joseph Lujan
June 4, 2025
"Michelle Cole and her staff are very professional and knowledgeable, making the customer feel comfortable and well informed. Bertha Salazar made the process easy and thought out our needs with detail. I totally trust this team!"
"Joseph- Thank you so much for your wonderful feedback! I'm delighted to hear that you found our team, including Bertha Salazar, to be professional and knowledgeable. We strive to make every customer feel comfortable and well-informed throughout the process, and it’s great to know that Bertha was able to meet your needs with such care and attention to detail. Your trust in my team means everything to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!- Michelle, Agent"
erica trujillo
May 29, 2025
"Great service, her team explained things that I may not have thought about to assure I received the appropriate coverage for my needs."
"Eric- Thank you for taking the time to share your thoughts! I'm glad to know you’re satisfied with the service you received from Jose at my State Farm office. If you ever have any questions or need assistance, we’re here to help!- Michelle, Agent"
Kaleb Herndon
May 21, 2025
"Jose made it simple and easy to get exactly what I needed for my vehicle to be insured. Just one call that lasted less than ten minutes and I had everything I needed."
"Kaleb- Thank you for your wonderful review! I am thrilled to hear that Jose was able to make the insurance process simple and efficient for you. Your satisfaction is our top priority, and we're here to assist you with any future insurance and financial service needs. Don't hesitate to reach out anytime—your peace of mind is what we strive for! - Michelle, Agent"
Angela De mots
May 21, 2025
"I recently moved to Santa Fe and was referred to Jose. Jose was wonderful to work with in insuring my vehicle and getting renters insurance. He took care of me immediately and I had my new policies in under 20 minutes saving me more than 100 dollars per month! Friendly, efficient, and serving my needs and best interest! 10 out of 10!"
"Angela- Thank you so much for your fantastic review! I am delighted to hear that Jose provided you with exceptional service while helping you secure your auto insurance and renters insurance. It’s great to know you saved over $100 a month and had your new policies set up in under 20 minutes! My team is dedicated to being friendly, efficient, and focused on your best interests. If you ever need assistance in the future with any of your insurance and financial service needs, please don’t hesitate to reach out. We’re here to help! - Michelle, Agent"
Marisela Quezada
May 15, 2025
"We had been looking for insurance for some days now and had no luck but we stopped by State Farm and Bertha helped us she was excellent at explaining our policy to us and getting us the right insurance coverage we needed she was funny professional and provided great service we will refer people to her❤️💯🙏 thank you Bertha"
"Marisela- Thank you so much for the wonderful review! We're thrilled to hear that Bertha was able to help you find the right coverage and make the process smooth and enjoyable. Her professionalism and friendly personality truly make a difference, and we’re lucky to have her on our team. We appreciate your kind words and referrals—it means the world to us! Welcome to the Michelle Cole State Farm family!-Michelle, Agent "
Jojo
April 22, 2025
"Great place great people, Jose was awesome! I would recommend them to anyone....."
"Thank you so much for the kind words! We're thrilled to hear you had a great experience. Jose will be happy to know he made such a positive impact! We truly appreciate your recommendation and look forward to serving you again. -Michelle, Agent "
Nellie M (Nellie)
April 22, 2025
"Love working with Jose and Michelle. They are one of the best agents I have come across. Jose is always available and happy to help with whatever is in question. They are super helpful and friendly. 👍"
"Thank you so much for your kind words! Jose and I truly appreciate your support. We're so glad to hear that you've had a great experience working with us. Being helpful and friendly is always our goal, and it means a lot to know it's making a difference. Thanks again for taking the time to share your feedback!-Michelle, Agent"